We set up 17hats CRM systems and automated workflows so service-based small businesses can stop drowning in admin — and start booking, delivering, and growing with confidence.
100+ small businesses
already using cleaner, automated client systems built by R Leigh 3D.
17hats
Official Ambassador
2023 · 2024 · 2025–26
17hats Certified Ambassador
Duda Certified Web Designer
Data Privacy Certified Agency
Wix Certified Accessibility
Webflow Certified
Sound Familiar?
Your business works. Your systems
don't.
You're good at what you do. But the back-end chaos — missed follow-ups, scattered invoices, leads that fall through the cracks — is costing you clients, revenue, and time you don't have.
✕
Manually chasing leads and sending reminders that never go out on time
✕
Copy-pasting the same emails, invoices, and contracts over and over
✕
Clients confused about what happens next after they say "yes"
✕
Duct-taped tools that don't talk to each other — and neither do you, from burnout
✕
Side-hustler energy in a business that's ready to operate like a real company
You run a professional services business and you're ready to replace the scramble with systems that make buying effortless for clients — and delivery repeatable for you.
You run a professional services business where trust and consistency matter
You want clients to know exactly how to engage, what to expect, and what happens next
You're ready to replace manual follow-ups with intentional, automated systems
You value long-term stability over short-term hacks
You sell services that require clarity, follow-through, and a great client experience
You want customers to move smoothly from inquiry → booking → delivery → review — without hand-holding
CRM Setup Packages
Three ways to get your systems sorted.
Every package is built on 17hats — the CRM platform trusted by thousands of service-based businesses. We handle the entire setup, personalized to your brand and workflow.
Starter · 2 Weeks
Back to Basics
CRM Jumpstart — perfect for solopreneurs and new service businesses ready to look and operate professionally from day one.
Full CRM migration and workflow automation — ideal for growing businesses ready to ditch their old system and upgrade to something that actually works.
Ongoing CRM management for established businesses ready to scale — with complex automations, multi-platform integrations, and monthly strategy support.
Browse our 17hats Marketplace storefront — practical, tested templates for lead capture, contracts, workflows, and client onboarding. Skip the guesswork and get straight to running your business.
Our process is designed to be low-lift on your end and high-impact on your bottom line. From the first questionnaire to your final training call, we handle the heavy lifting.
01
Phase 1 · Explore
Discovery & Questionnaire
Fill out our intake questionnaire. We set up a call, learn your business needs, and identify what's keeping you stuck. We discuss how 17hats fixes it.
02
Phase 2 · Commit
Lock It In
We send your quote, invoice, and agreement. Once terms are finalized, we establish your project's start and completion dates — no surprises.
03
Phase 3 · Q&A
Business Info Gathering
We send a detailed questionnaire so you can share the essential business information we need to build your system right the first time.
04
Phase 4 · Strategy
Tailored Action Plan
We arrange a working call to create your custom action plan — covering workflow preferences and the specific integrations your business needs.
05
Phase 5 · Build
We Get Stuff Done
We execute the plan. Once your CRM is fully set up, we create a reference tutorial and guide so you always know how to use it confidently.
06
Phase 6 · Launch
Take It for a Spin
Setup is complete. We schedule recorded virtual training sessions so you're fully comfortable with every feature of your new 17hats system.
Today's clients don't wait around. If it's not obvious how to work with you, buy from you, and get results — they move on. We make sure that never happens.
We set up CRM systems that make buying effortless for your customers and delivery repeatable for you. Clean. Scalable. Built to support real growth.
We translate complex CRM systems into plain-English workflows and handle the entire setup — so you're never left staring at a blinking cursor wondering what to do next.
🎨
Built for your brand
Every document, form, and automation is customized to match your aesthetic. Your CRM will look and feel like you — not a generic template.
📈
Results in weeks, not months
Fewer missed leads, faster client onboarding, fewer manual tasks. Most clients see a meaningful change in their workflow within the first two weeks.
🛡
You won't be left alone
Post-launch support, recorded walkthroughs, a reference guidebook, and ongoing packages mean you have backup when questions come up.
Client Results
What our clients actually say.
"Her work style is comforting and ambitious, and she has increased my business and allowed me to be proud of a website that is near and dear to my heart."
JW
JMW Career Consulting
Career Consultant
"I finally feel like my business operates like a real business. The automation alone saved me hours every single week. I stopped dreading Monday mornings."
SB
Service Business Owner
Solopreneur
"The onboarding process was seamless. I went from chaos to clarity in two weeks. My clients now comment on how professional and smooth the process feels."
Book a free 30-minute discovery call. We'll learn about your business, identify where you're losing time and leads, and map out exactly what a CRM setup could do for you. No pressure, no pitch — just clarity.
No — we can set up a brand-new 17hats account from scratch, or optimize and migrate an existing one. We handle everything. If you're brand new to 17hats, we'll walk you through the platform step by step.
The Back to Basics package takes approximately 2 weeks. The Smooth Scaling full implementation and migration is typically 3–4 weeks. We establish clear start and completion dates in your agreement — no surprises.
We specialize in service-based businesses — accountants, bookkeepers, consultants, coaches, photographers, therapists, contractors, and anyone whose clients need a clear, professional experience from inquiry to delivery.
You receive a recorded training walkthrough, a reference guidebook, and email support. The Smooth Scaling package includes 3 monthly check-in calls. Ongoing management is available through the All Bossed Up package.
Yes — standalone web design is available. However, we strongly recommend pairing it with a CRM so your site is actively capturing and converting leads, not just sitting there looking pretty.
Book a free discovery call or fill out our new client intake form. We'll send a tailored proposal and get you through the 6-phase onboarding process quickly and with zero overwhelm.