17hats CRM Specialists · California

Stop losing leads. Start running on autopilot.

We set up 17hats CRM systems and automated workflows so service-based small businesses can stop drowning in admin and get back to the actual work. The follow-ups send themselves. The contracts send themselves. You just run your business.

JW SB MK

Trusted by service-based small businesses to replace inbox chaos with client systems that run themselves.

Alicia Moszee, CRM Specialist and founder of R Leigh 3D
17hats
Our Specialty Platform
Setup · Automation · Training
17hats Setup Specialists Duda Certified Web Designer Data Privacy Certified Agency Wix Certified Accessibility Webflow Certified
Sound Familiar?

Your business works. Your systems don't.

You're good at what you do. But the back-end chaos is quietly expensive: missed follow-ups, scattered invoices, leads slipping through the cracks. That's clients, revenue, and time you are not getting back.

  • Chasing leads by hand and sending reminders late, if they go out at all
  • Copy-pasting the same email for the fourth time today. It had a job. Automation was the job.
  • Clients saying "so... what happens next?" after they've already paid you
  • Five tools duct-taped together that don't talk to each other. Dial-up energy in a broadband world.
  • Side-hustler systems in a business that's ready to operate like a real company
Let's Fix This

This is for you if…

  • You run a professional services business where trust and consistency matter
  • You want clients to know exactly how to engage and what to expect
  • You're ready to replace manual follow-ups with intentional, automated systems
  • You value long-term stability over short-term hacks
  • You sell services that require clarity, follow-through, and a great client experience
  • You want customers to move smoothly from inquiry → booking → delivery → review
Pricing · CRM Setup Packages

Transparent pricing. No surprises.

Every package is built on 17hats, the platform my business specializes in setting up. Pick the level that matches where you are right now, not where LinkedIn thinks you should be.

Starter · 1–2 Weeks

The Quick Fix

For solo operators who needed the basics working yesterday.

$1,200 · 1–2 weeks
  • 17hats setup: lead capture form, 1 contract template, 1 invoice template, 1 automated workflow
  • Up to 3 email/text templates
  • Async Loom walkthrough of your new system. No live call, no calendar Tetris.
Get Started →
Most Popular
Growth · 2–3 Weeks

The Full System

For businesses ready to automate everything from inquiry to invoice.

$2,200 · 2–3 weeks
  • Everything in The Quick Fix, plus:
  • Full client journey mapped: inquiry → contract → invoice → project → follow-up
  • Up to 3 automated workflows (lead nurture, onboarding, post-project follow-up)
  • Branded templates matching your business
  • Optional 30-minute Q&A call after delivery, if you want one
Get Started →
Premium · 3–4 Weeks

Built From Scratch

For businesses with no system at all. Or one held together with spreadsheets, sticky notes, and hope.

$3,800–4,500
scoped after intake · 3–4 weeks
  • Everything in The Full System, plus:
  • Full 17hats account build-out from zero
  • Migration of existing client/contact data
  • Up to 5 automated workflows
  • 30-day post-launch support window (async, email-based)
Get Started →
À La Carte

Add-Ons

Bolt anything extra onto any package now, or add it later as you grow.

Extra automated workflow $250 each
Additional contract / invoice template $150 each
Data migration (existing CRM → 17hats) from $400
Monthly maintenance / check-in retainer $200 /mo

Not sure which package fits?

Fill out the intake form and I'll tell you straight which one you need. If the answer is the cheapest one, I'll say the cheapest one. Revolutionary, I know.

Take the Intake Form →
How Onboarding Works

Six phases to a business that runs itself.

01
Phase 1 · Explore

Discovery & Questionnaire

Fill out the intake questionnaire. Written, on your own time, at 11pm in your pajamas if that's when it happens. We review it and pinpoint what's keeping you stuck.

02
Phase 2 · Commit

Lock It In

We send your quote, invoice, and agreement. Terms get finalized, dates get locked. Real dates. On a calendar. That we both honor.

03
Phase 3 · Q&A

Business Info Gathering

We send a detailed questionnaire so you can share the essential info we need to build your system right the first time.

04
Phase 4 · Strategy

Tailored Action Plan

We map your custom action plan: workflow preferences, integrations, the whole setup. Async by default. A working call if you'd genuinely rather talk it through.

05
Phase 5 · Build

We Get Stuff Done

We execute the plan. Once your CRM is set up, we create a reference tutorial so you always know how to use it.

06
Phase 6 · Launch

Take It for a Spin

Setup is complete. You get recorded training you can rewatch anytime, so "wait, how do I do that again?" always has an answer. Be kind, rewind.

Why Work With Us

Tangible strategies. Profitable results.

Today's clients don't wait around. If it's not obvious how to hire you, pay you, and know what happens next, they move on to somebody who made it obvious. Blockbuster had loyal customers too, right up until it didn't.

We build CRM systems that make buying from you easy and delivering repeatable. You look like you have your act together because you actually do. That's the whole competitive advantage.

Alicia Moszee, CRM Specialist & Founder, R Leigh 3D

No tech overwhelm. Ever.

We translate complex CRM systems into plain-English workflows and handle the entire setup.

🎨

Built for your brand

Every document, form, and automation matches your brand. Not a generic template with your logo slapped on it.

📈

Results in weeks, not months

Fewer missed leads, faster onboarding. Most clients see meaningful change within the first two weeks.

🛡

You won't get ghosted after launch

Recorded walkthroughs, a guidebook written for humans, and email support. You get stuck, you email me, I answer.

Client Results

What our clients actually say.

Her work style is comforting and ambitious, and she has increased my business and allowed me to be proud of a website that is near and dear to my heart.

JW
JMW Career Consulting
Career Consultant
Ready to Get Started?

Ready to get your CRM together?

Start with the intake form. It covers everything a discovery call would, minus the scheduling back-and-forth, and you can fill it out whenever. Prefer to actually talk? That works too. Either way: no pressure, no pitch, no chasing. This is for the ones who are ready.

Take the Intake Form Book a Call Instead
Mon · Wed · Fri: 10am – 4pm  ·  Tue · Thu · Sat: By appointment  ·  Sun: Closed
Common Questions

Answers before you even ask.

No. We can set up a brand-new account or clean up the one you started and abandoned somewhere around the free trial. Either way, we'll walk you through the platform step by step.
The Quick Fix runs 1 to 2 weeks, The Full System 2 to 3, and Built From Scratch 3 to 4. Start and completion dates go in your agreement. Real dates. We're not doing the "it'll be done when it's done" thing.
We specialize in service-based businesses: accountants, bookkeepers, consultants, coaches, photographers, therapists, contractors, and anyone whose clients need a clear, professional experience from inquiry to delivery.
You receive a recorded training walkthrough, a reference guidebook, and email support. The Full System includes an optional Q&A call, and Built From Scratch adds a 30-day post-launch support window.
Yes, standalone web design is available. But a website without a CRM behind it is just sitting there looking pretty. Pair them and your site actually captures and converts the leads it attracts.
Fill out the intake form. You'll get a straightforward proposal, real dates, and an onboarding process that doesn't require a project manager to survive.